SARA-R410M-02B unable to receive SMS [closed]

0 votes

I am unable to receive or send any text message from my SARA-R410M-02B.  I am using a Hologram simcard (from that I verified is active and receives SMS on a different device (SARA-U201 based).   The main symptom I see is any interaction with the command AT+CPMS always returns an ERROR and no further description even with CMEE=2

+CPMS: "ME",0,23,"ME",0,23,

+CPMS: 0,23,0,10,
+CPMS: "ME",0,23,"SM",0,10,


I have verifed the following:


  • Device is registered: AT+CREG? >> +CREG: 0,5
  • Signal strength is ok: AT+CSQ >> +CSQ: 20,99
  • Device is on Verizon network: AT+COPS? >> +COPS: 0,0,"Verizon Wireless Hologram",8
  • Device APN is configured per simcard documentation:
+CGDCONT: 2,"IPV4V6","VZWADMIN","",0,0,0,0
+CGDCONT: 3,"IPV4V6","vzwinternet","",0,0,0,0
+CGDCONT: 6,"IPV4V6","VZWCLASS6","",0,0,0,0
+CGDCONT: 1,"IP","hologram","",0,0,0,0
Device configuration info is:
Manufacturer: u-blox
Model: SARA-R410M-02B
Revision: L0. [Feb 03 2018 13:00:41]
SVN: 00

Any thoughts on first, how to not get an error on the AT+CPMS commands and second, how to receive an SMS?
closed with the note: I solved my issue
by AndrewG asked Jun 13
by AndrewG closed Jun 13
0 votes
SMS handling of LTE CAT M1 network is completely different compared with 3G, 2G or even LTE CAT 4 networks.  Typically CAT M1 networks do not allow SMS to be sent to/from device or cell phone.  Some allow SMS from portal only.

You would need to talk with SIM provider to determine what SMS is allowed.
by grumpy answered Jun 13
Thanks grumpy for the response! I understand that it is different technology.  SMS is listed as supported on the SARA-R410M-02B datasheet as well as supported by AT&T and Verizon Cat-M1 networks.  I asked Hologram (simcard provider) and am waiting for a response but I am fairly certain they support it.

Note regardless of simcard and simcard capability, I should still not get an "ERROR" with the AT+CPMS?  command which, especially on the AT+CPMS="ME, "ME" setting which doesn't even try to store data on the simcard.  This is why I think this is a module configuration issue, not a network / simcard issue.

Note the SMS' I try to send to the device are through the simcard providers web portal, not from a phone or other 3rd party device.
0 votes

I found out it was a configuration issue with the AT+CPMS command, I needed to provide 3 fields, not 2:

+CPMS: 0,23,0,23,0,23


And after a few seconds, SMS messages showed up:

+CPMS: "ME",2,23,"ME",2,23,"ME",2,23



Note I took this from Hologram's Python SDK

by AndrewG answered Jun 13
Every time you test you should enable the CMEE=2 so you can have more information of the errors.
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